FREQUENTLY ASKED QUESTIONS

Your Questions About Men’s Therapy Answered

Whether you’re seeking trauma therapy, couples therapy or general therapy for men, 
our team is here to support you. Here are a few of our frequently answered questions. 

Who do you accept as clients?

We specialize in providing therapy services for men. Our focus on men comes from an understanding that men often experience and express mental health challenges differently. Conditions like depression may not look the same in men as in women. Men also face unique challenges in seeking and accepting mental health care. Men come from wide and diverse backgrounds and experiences. We aim to provide a space where all men feel understood and supported in their mental health journey.

What happens when I reach out to Denver Men’s Therapy?

After you call or reach out to us via email, the first step is a brief, free phone consultation. Our client care coordinator will take the time to understand your goals and needs. Based on information from this call, we will match you with a Denver Men’s Therapy therapist who will be the best fit for you and specializes in what you are seeking therapy for. Our care coordinator will answer any questions you have before getting started, including therapist fees.

How much does therapy cost?

Rates vary depending on the therapist and service provided. Our fees are competitive, aligning with or even falling below the average costs both in Denver and nationally. The therapists in our practice are among the most sought-after in Denver, distinguished because they specialize in men’s mental health, have extensive advanced training, and have depth of experience. Yet, our rates are more affordable than what you might find for less seasoned therapists in the area. We do this to increase access to high-quality therapy. 

Compared to other premier self-pay private practices in Denver, our data shows that our therapists’ rates are generally around 15% lower on average, especially when considering therapists with comparable qualifications and experience.

Our typical fees range from $120-225, depending on the therapist. Please call to inquire about the fee for a specific therapist.

Do you take insurance?

Denver Men’s Therapy does not take any insurance. We are an out-of-network (ONN) provider, meaning you will pay for counseling at the time of your session and seek potential reimbursement from your insurance afterward if you choose to. 

Being out of network allows us to offer you a more personalized therapy service without the interference of an insurance company. One big reason we are out of network is that we value your privacy. Insurance companies require that we give you a mental health diagnosis; this becomes part of your medical record. Many people are not comfortable with having a mental health diagnosis, which is a major reason many people do not want to use their insurance benefits.

As an OON provider, we can provide you with a statement or Superbill to submit to your insurance company for potential reimbursement. You may receive 100% reimbursement or none, depending on your benefits. Please call your insurance provider to learn about your out-of-network reimbursement. You may be able to use an HSA or FSA card for services if it falls within the conditions of your plan. If you choose to use insurance, we can provide you with all the information needed to negotiate out-of-network reimbursement.

What is a good faith estimate?

By law, patients who don’t have insurance or are not using insurance have the right to receive a “Good Faith Estimate” explaining how much their medical care will cost. You can receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider and any other provider you choose for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For more, visit www.cms.gov/nosurprises.

What’s your cancellation policy?

Our cancellation policy is designed to respect the time of our therapists and you, the patient. For appointments between 7 a.m. and 4 p.m., we require 24-hour notice for cancellations to avoid being charged the full appointment fee. For appointments between 5 p.m. and 8 p.m., we require 48-hour notice to avoid being charged the full appointment fee. 

If you can reschedule the appointment within the same week, subject to therapist availability, we are happy to waive the cancellation fee. 

Clients are responsible for payment of any cancellation fees. Cancellation fees are 100% of the session fee.

How do I choose a therapist?

Our team members are highly qualified and experienced therapists, but not every good therapist is the right fit for you. We take great care in connecting you with a therapist you can connect with and who can best meet your needs.

To help facilitate this, we offer a therapist match survey on our website. It’s designed to understand your preferences, therapy goals and needs. Based on your responses, we’ll recommend a therapist from our team whose expertise and approach best align with what you’re looking for. Complete the therapist match survey now.

How do I know what type of therapy is right for me?

We offer specialized therapy for members of the GBQT+ community, addiction-focused therapy and EMDR, to name a few. Your therapist can help you work through what type of therapy approach makes the most sense for your unique situation. Start by exploring our services page and see what connects.

Do I meet my therapist in person or online?

We offer both in-person and teletherapy visits. In-person visits happen at one of our two Denver office locations; teletherapy happens 100% online. Learn more about how we do teletherapy.

How do I make an appointment?

New clients can make an appointment by calling (720) 295-4233 or online via our booking platform. Existing clients should log into your client portal account for all scheduling needs.